Privacy Policy for Cloud School

Last Updated: 20 February 2026

Cloud School (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online learning services.

By accessing Cloud School, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register, enrol in a course, or interact with our services, we may collect:

  • Name
  • Email address
  • Phone number (optional)
  • Billing information (if making a purchase)
  • Login details
  • Any information you voluntarily submit, such as assignments or messages

1.2 Usage Data

We automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking technologies

1.3 Student Data

If you participate in lessons, assessments, or online classes, we may collect:

  • Course progress
  • Assessment results
  • Attendance data
  • Uploaded files

2. How We Use Your Information

We use your information to:

  • Provide and maintain online courses
  • Manage accounts and enrolments
  • Process payments
  • Communicate important updates
  • Personalise the learning experience
  • Improve our website and services
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are in the UK or EU, we process your data under these legal bases:

  • Contract: To deliver the services you requested
  • Consent: For optional features, newsletters, and cookies
  • Legitimate Interest: Improving platform performance
  • Legal Obligation: Record‑keeping, fraud prevention

4. Cookies and Tracking

Cloud School uses cookies to:

  • Remember your login session
  • Monitor website performance
  • Improve user experience

You can control cookies via your browser settings.

5. How We Share Your Information

We may share your data with:

  • Service providers (hosting, payment processors, analytics tools)
  • Teachers or school administrators (for managing course progress)
  • Legal authorities, if required by law

We never sell your personal data.

6. Data Storage and Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Encrypted connections (HTTPS)
  • Secure servers
  • Access controls

However, no online system is 100% secure.

7. Data Retention

We retain your information only as long as necessary for:

  • Providing our services
  • Legal record-keeping
  • Resolving disputes

You may request account deletion at any time.

8. Your Rights (UK/EU Users)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any rights, contact us using the details below.

9. International Data Transfers

If data is transferred outside the UK/EU, we ensure safeguards such as:

  • Standard contractual clauses (SCCs)
  • Data processing agreements

10. Children’s Privacy

Cloud School does not knowingly collect data from children under the age required by local law without appropriate parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will be revised accordingly.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Cloud School
Email: info@cloudschool.world
Address: 86-90, Paul Street, London, EC2A 4NE